Manish MWhat I learnt after unpacking one of my best “Customer Experience” moments.I was interviewing a candidate last week for a role in my team, the candidate started the presentation with a question to the panel — What…Jul 5, 2021Jul 5, 2021
Manish MRethinking your Customer Success strategy to give yourself a competitive advantage in the…77% of the CEO’s see lack of availability of key skills as a threat to their business according to PWC’s 20th edition of its annual CEO…Jun 9, 2019Jun 9, 2019
Manish MHow to nail your Sales to Customer Success hand-off.I’m pretty sure that Lebanese-American poet Khalil Gibran wasn’t thinking of the handoff between Sales to Customer Success when he came up…Jun 13, 2018Jun 13, 2018
Manish M4 books that will help you level up as a Customer Success Manager.According to LinkedIn’s data, Customer Success is one of the most promising jobs of 2018.May 28, 2018May 28, 2018
